Privacy Policy

Terranoah ("the Brand") sets out the following Privacy Policy ("this Policy") regarding the handling of users' personal information in the services provided on this website ("the Service").

Article 1 (Personal Information)

"Personal Information" means personal information as defined in Japan's Act on the Protection of Personal Information — information about a living individual that can identify the specific individual through name, date of birth, address, phone number, contact information, or other descriptions included in such information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual on its own (such as health insurance ID numbers).

Article 2 (Methods of Collecting Personal Information)

When users register to use the Service, the Brand may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, and credit card number. We may also collect transaction records and payment information containing personal information from our partners (information sources, advertisers, ad networks, etc., hereinafter "Partners").

Article 3 (Purposes of Collecting and Using Personal Information)

The Brand collects and uses personal information for the following purposes:

  • To provide and operate the Brand's services
  • To respond to inquiries from users (including identity verification)
  • To send emails about new features, updates, campaigns, and other services we provide
  • For maintenance, important notices, and other necessary communications
  • To identify users who violate the terms of service or attempt to use the service for fraudulent or improper purposes, and to decline service to them
  • Purposes incidental to the above

Article 4 (Changes to Purpose of Use)

The Brand may change the purpose of use of personal information only when reasonably deemed to be relevant to the original purpose. When the purpose is changed, the Brand will notify users or publish the change on this website by the method designated by the Brand.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, the Brand will not provide personal information to third parties without obtaining prior consent from users — except where permitted by the Act on the Protection of Personal Information or other laws.

Article 6 (Contact)

For inquiries regarding this Policy, please contact:

Terranoah Operations Email: info@terranoah.io